System Analyst at Academic Analytics

Published 7 months ago

Academic Analytics has a opening for a remote Systems Analyst.  Candidates must live and be eligible to work in the United States.

You’ll love this position if:

  • You enjoy helping others

  • You enjoy working in a fast paced environment

  • You are passionate about providing support to an environment that encourages teamwork and out of the box thinking

  • You are a self-confident, motivated person with a strong work ethic and excellent communication skills

What you’ll do here:

  • Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues

  • Manage application software, application infrastructure and third-party application environments.  This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.

  • Assist in implementing and supporting single sign on (SSO)

  • Provide guidance to tier 1 team members.

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